I’m a curious sort of bank marketer. I love clicking on ads and seeing where they take me. A lot of marketers will probably say the same thing, because there is no better way to learn and get better in this business than by example. Since I click on a lot of ads, I’m very […]

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Study of the Week:  2011 FDIC National Survey of Unbanked and Underbanked Households The financial technology scene was abuzz last week with commentary on Finovate Fall 2012; we even made our own contribution to the conversation. All this excitement almost overshadowed this troubling study released Wednesday that reported a jump in the number of America’s […]

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  ShopKeep, a point-of-sale system for iPad, demoed at Finovate Fall 2012. Last week I had the opportunity to travel to Finovate Fall in NYC alongside hundreds of others from the financial services industry to watch fintech companies demonstrate the cutting edge technologies they have developed over the past year. As a first time attendee […]

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By Kurt Anderson Boy Meets World   So, I’ve been a personal finance nerd for about a decade. I automated my cashflow years ago, set up 401(k)s and IRAs, and paid down debt like a beast. In short, I was sitting pretty. Then, at the end of June, I got served the ultimate financial curveball: […]

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Issue of the Week: Mobile Banking Convenience vs. Security   Pew reports that many consumers are skittish about security and mobile banking. BankTech asserts that banks and credit unions should focus on helping consumers overcome these fears, and a whitepaper from Catalyst Corporate FCU suggest that fears won’t stop the push for mobile… read for […]

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Study after study has shown that simpler website pages are more effective. Users are confused by busy pages and often click away from them without reading them. Yet, it is a struggle to get financial services websites to reduce the amount of information on their website. The argument usually goes: “We need this content on […]

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Jim Bruene at netbanker just weighed in on future of the branch: “If my assumptions are in the right ballpark, the lower-performing majority of branches (in the 80%) opens just 2 net new account relationships per month. That means on any given day there is only a 1 in 10 chance that a net new […]

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