The Technical Consultant will work with the leading products that Bottomline Technologies offers. It will be your responsibility to implement the finished product and ensure it is configured to customer’s requirements. You will also brief the customer so that they have a full understanding of the product and analyse and resolve any technical issues or glitches that may arise.

The Role - you will:

  • Working closely with the Senior Solutions Analyst on the reconciliation application to provide bespoke solutions to existing and new customers
  • Training new and existing customer users on the reconciliation application
  • Documenting existing client implementations into our global knowledgebase portal
  • Scope and write Statements of Work
  • Creating Functional and Technical specs for customer requirements
  • Installation, Delivery and Upgrade of Bottomline Applications
  • Provide pre-sales technical support to the pre-sales and sales team to address customers usability, integration and implementation issues.
  • As part of the pre-sales support, create proof of concept solutions, prepare and present test drives to prospective clients
  • Provide Third Line Specialist support to existing Support function for complex client issues

About You – you will have:

  • A minimum of 5 years of experience is required
  • Knowledge of database concepts – SQL and Oracle. Prior query or SQL experience – stored procedures, triggers
  • Knowledge of XML Principles
  • Knowledge of a programming language such as Java or C#
  • Knowledge of report designing with either SSRS, Jasper or Crystal Reports
  • Knowledge of Linux scripting – Desirable
  • 2.1 in Bachelor of Science Degree Computer Science, Mathematics and Physics, or equivalent
  • Demonstrated ability to have completed multiple, complex technical projects