Bottomline provides customers with a range of support services, including comprehensive telephone and email support, self-service portals and optional 24X7 support packages.
For Customer Assistance by Telephone:
Please contact a Global Support Center nearest you.
* If you have purchased a worldwide Create!form support contract and you require support past your local Support Center operating hours, you may call another support center in a time zone that is operational.
For Customer Self-Service, FAQ Database:
Most frequently asked questions, product updates and more are available to maintenance customers through Bottomline's self-service portals. Account name and password are required.
For Customer Assistance by Email:
Click below to submit a question or incident to one of Bottomline's Customer Support specialists. All inquiries will be responded to within 24 hours.