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Your most important interactions with patients, care providers, business
partners and other sources are driven by documents: Medication Administration Reports, patient bills, purchase orders and patient information. Your clinical and business applications house the data that populate those documents, but the data lacks a dimension that documents possess. Authority, clarity, courtesy, urgency, all of the qualities that ensure that processes start and finish, happen in a timely, complete manner. When processes falter, the organization can pay a high price in the form of patient safety, delayed reimbursements and other consequences.
e.ComPresent from Bottomline can help. Through a secure, easy-to-use, feature-rich, browser-based interface, people inside your organization can have instant access to mission-critical documents and reports via their known network login. Once authenticated, users can easily navigate documents using an Explorer-like user interface. Each user's login ID/password combination restricts them to only those documents they should see, right down to the page level. Other capabilities include powerful search tools and the ability to print, fax, email and locally save the documents that demand attention.
People outside of your organization can access e.ComPresent with credentials that you control. They too have access to documents – but only those that describe their unique interactions with you. This self-service facility will help you drive down support costs.
Bottomline's e.ComPresent is a powerful complement to your clinical and business applications, providing users with an interface to the information needed to make important decisions. The e.ComPresent solution picks up where your applications leave off, providing a complete interface to the documents that result from your processes and decisions.
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