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MEET THE EXPERTS:
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Karen Fettig, Director of Legal eXchange Product Management
Ms. Fettig comes to Bottomline from Farmers Insurance where she held leadership
roles in establishing the company's central bill review and in the development
of its internal claims litigation management platform. A former insurance
defense attorney, Ms. Fettig has extensive claims management and litigation
experience having held positions earlier in her career with Liberty Mutual and
Wausau Insurance. While at Liberty Mutual, she established and grew a legal
staff office in Sacramento, CA, before transferring to manage a larger team of
San Francisco-based staff attorneys. |
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Brenda Gordon-Ervin,
Director of Customer Service and Support
Brenda brings to Bottomline Technologies more than 10 years of experience
implementing legal spend management solutions. In her role as director of
customer service and support, Brenda works closely with some of the nation's
largest property and casualty insurers and corporate legal departments,
leveraging her expertise to help these organizations maximize efficiencies and
improve spend related to outside legal services. |
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Thomas D. Gaillard,
Senior Vice President and General Manager
Tom serves as Vice President and General Manager of Bottomline
Technologies' Transaction Services line of business. In this role, he
manages Bottomline's rapidly-growing hosted services, solutions that help
organizations to streamline their financial business processes. Included
in this suite is industry-leading Legal eXchange™, a legal spend solution used
by some of the world's largest companies.
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Melinda Osborn,
Professional Services Team Manager
Melinda uses her background in legal spend management to help
large property and casualty insurers and large corporations optimize their
outside counsel relationships. During her career, Melinda has served as a
claims analyst with GE Insurance (now Swiss Re) and a litigation attorney with
Schoenberg, Finkel, Newman & Rosenberg.
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