Clients and firms who work together win together. Collaboration starts with setting expectations from the birth of a matter and carries through until the billing is complete. Legal eXchange™ supports collaborative relationships throughout the solution and as a result, controls costs for the client and improves the billing cycle for the firm.
From the client's point of view, using technology to collaborate helps build partnerships between client and firm while increasing the cost-effectiveness of those activities. A law or claims department may request that firms use budgeting to help set spending and expense expectations up front. As invoices enter the system, the client can review how dollars are being spent and reset strategy early in the matter. This helps minimize surprises. Firms can also attach pertinent documents to an invoice, such as expense receipts or trial transcripts.
Law firms have traditionally struggled to defend their profit margins as clients seek greater control over their litigation costs. Fierce competition has also affected their ability to be profitable. In response, smart firms have learned how to differentiate themselves from competitors by delivering consistently high-quality service and nurturing strong client relationships. One of these differentiators has been through the use of technology to become more cost-efficient. With Legal eXchange, firms enjoy upfront communication and ongoing tracking of litigation throughout every phase of the legal process.
Legal eXchange fosters collaboration through:
- Mutually agreed to, online budgets
- Better planning and forecasting of legal costs
- Threaded, online conversations
- Visible inventory of invoices with payment status.
Our clients often see more than a 10% reduction in outside legal costs with Legal eXchange. With improved collaboration, not only can claims and law departments reduce costs, they also work to create a closer partnership with their firms.
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More than 6,000 law firms use Legal eXchange on a daily basis to submit electronic invoices to corporate legal and insurance claims department clients. Request our list of law firm users. |