May 26, 2015

Cedars-Sinai Selects Bottomline Technologies to Protect Patient Privacy

Real-Time Visibility and Behavior Analysis Helps Safeguard Patient Data

PORTSMOUTH, N.H. (May 26, 2015) – Bottomline Technologies (NASDAQ: EPAY), a leading provider of payment, digital banking, cyber fraud, and healthcare solutions today announced that Cedars-Sinai Health System, one of the nation’s leading hospitals and research institutions, has selected Bottomline’s Healthcare Privacy and Data Security solution.

In selecting Bottomline’s Healthcare Privacy and Data Security solution, Cedars-Sinai sought to deploy the most innovative technology solution available to safeguard patient privacy. As part of the multi-year agreement, Cedars-Sinai will also work closely alongside Bottomline to help enhance its solution for the benefit of healthcare providers and patients worldwide.

Bottomline’s unique, patented solution offers a non-invasive approach to monitor, replay, and analyze user behavior across multiple systems and applications. Malicious and negligent activity can be identified in real-time, regardless of the origin, including imposters posing as internal employees, intentional employee misconduct, or unintentional behavior that puts patients’ data and providers’ reputations at risk.

Cedars-Sinai’s privacy and compliance executives will have access to powerful forensic tools, analytics, and screen-by-screen replay of users’ activity that can later be used during an investigation. The solution also proactively deters privacy and security threats by giving healthcare providers the equivalent of a digital surveillance camera to monitor user and network activity.

“After an extensive review, we selected Bottomline’s Healthcare Privacy and Data Security solution because it is the only one that non-invasively monitors user behavior across networks and applications in real-time, while minimizing the incidence of false positives,” said Darren Dworkin, Chief Information Officer of Cedars-Sinai.

“We’re thrilled that Cedars-Sinai selected our solution and we are delighted to partner with an industry leader in protecting patient privacy. Together, we will help to ensure that healthcare providers keep pace with the changing nature of privacy threats and remain compliant with regulations such as HIPAA and HITECH,” said Rob Eberle, CEO of Bottomline Technologies.

“Log file data provides an incomplete picture of user behavior and is time-consuming to analyze,” said Dworkin. “To enhance protection of patient data, healthcare organizations must have the best technology solutions in place to detect and stop suspicious behavior in real-time, before an incident occurs. The Bottomline Healthcare Privacy and Data Security solution offers unique capabilities for a previously unaddressed aspect of patient privacy. ”

Bottomline Technologies serves more than 1,500 hospitals. For more information visit our full suite of Healthcare Solutions.

About Bottomline Technologies

Bottomline Technologies (NASDAQ: EPAY) helps make complex business payments simple, smart, and secure. Corporations and banks rely on Bottomline for domestic and international payments, efficient cash management, automated workflows for payment processing and bill review, and state of the art fraud detection, behavioural analytics and regulatory compliance solutions. Thousands of corporations around the world benefit from Bottomline solutions. Headquartered in Portsmouth, NH, Bottomline delights customers through offices across the U.S., Europe, and Asia-Pacific. For more information visit

Contact for media

John Stevens
VP, Corporate Marketing
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