Banks need to continue to be more customer-centric and less bank-or product-centric.

This requires that they think more like e-commerce companies than traditional banks, and that means really understanding what their customers want and need and why. At the cornerstone of this issue is the online account opening process.

Read this article and learn four keys to success, whether a bank is just starting out or re-evaluating an existing online account opening experience.

GET IN TOUCH

Want to learn more about Bottomline's solutions?

Give us a call.

Our solution experts are here to help.

+61 2 8047 3700

Chat with us.

Chat with one of our solution experts. We'll recommend the right product to fit your needs.

Let us help drive your business forward.

Tell us a bit about you and your business and we’ll get back to you with all the information you need.