2023 Market Outlook Report: Payments and Cash Management

As we move into 2023, look for financial institutions to take a more aggressive approach toward commercial payments and cash management and make overdue investments to modernize their infrastructure. The goals: Cater to commercial customer demands and deliver a B2C-like experience.

Bottomline, a leader in intelligent engagement solutions for businesses, has compiled industry research from respected third-party sources, government data, and our own industry experience and analysis to produce this market outlook report. Within the report, explore:

Why the lines between commercial and consumer banking continue to blur

• The monetization of payments data
• The reality of real-time payments
• How open banking will change institutions’ value proposition for corporate and small and mid-sized business customers
• The acceleration of financial institution and fintech collaboration

By 2025, over $100 trillion in payments will be transacted globally, from $84 trillion in 2021.