Bottomline collaborated with Treasury Webinars to conduct a comprehensive technology survey aimed at understanding how organizations are incorporating artificial intelligence (AI) into treasury functions. The study explored the personnel and technological resources treasury leaders are leveraging to drive strategic value in 2026 and beyond.
The survey results and benchmarks provide actionable insights that can help treasury leaders advocate for technology investments essential for cash management evolution and overall business success.
Key Themes from This Year’s Survey
- 65% of treasury teams now have direct control over treasury technology - a notable increase from previous years.
- AI adoption is common in areas such as cash forecasting, fraud prevention, accounts payable (AP), and accounts receivable (AR).
- Despite AI integration, companies plan to add treasury staff in 2026, signaling continued growth in human capital.
- 42% of treasury teams rely on a Treasury Management System (TMS) as their primary cash management tool.
