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Pay Direct allows banks and financial institutions to offer secure, real-time account-to-account payments through the trusted digital banking experiences customers already use every day. Easily embedded into your payment pages, it combines speed, security and convenience without any friction.

 

Transform Customer Journeys Across Your Institution

Thanks to Open Banking, customers authorise payments using their existing online banking credentials, so no sensitive card details are shared and no manual data entry is required. That means faster payments, greater accuracy and a more convenient experience for everyone.

Pay by Bank is the UK’s fastest‑growing payment method with volumes rising 57% year‑on‑year totalling 350m+ payments

How Pay Direct Gets You Paid at Lower Cost With Less Friction

Reduce Costs

Cost-effective flat fees help lower costs on higher value transactions

Receive Funds Faster

Fast, direct settlement via UK Faster Payments with seamless connectivity to your existing workflows (Find details on connecting via APIs here)

Improve Customer Service

Give payees a quick, easy, error‑free payments experience that matches your brand 

Reduce Chargeback Risk

Pay by Bank payments have no automatic chargeback rights, so you can reduce payment disputes 

Remove Barriers to Payment

Enable customers to make payments directly from their bank account (established connections with  25 UK banks)

Free Up Time

Reduce reconciliation effort with visibility from payment initiation through receipt of funds

Integrate Seamlessly with Your Systems and Processes
  • Report downloads via on-screen filter, view and export
  • Reporting API to retrieve data directly into your systems
  • Payment API to integrate account transfers into your own journey
  • Generate payment links for your customers via API or file upload
  • Delivery a better customer experience with bank-grade security, increased privacy and error-free transactions
Unlock New Payment Opportunities Across Your Institution
  • Recover failed Direct Debit collections
  • Enable immediate funding of new accounts and savings
  • Support ac-hoc loan, mortgage and credit repayments
  • Streamline digital collections and arrears management (email/SMS/app)
  • Instant savings top-ups and deposit acquisition from external accounts

Prompt Customers to Pay via a Choice of Channels

As well as being able to embed Pay Direct into your payment pages, you can generate secure payment links for customer communications. This gives you the flexibility to engage customers through the channel that works best for them.

<h5>Website</h5>
Website
<h5>Secure Link for Email or SMS</h5>
Secure Link for Email or SMS
<h5>Mobile App</h5>
Mobile App
<h5>Paper Letter with QR Code</h5>
Paper Letter with QR Code