Verification of Payee (VOP) is becoming a mandatory requirement for Payment Service Providers (PSPs) across Europe. introducing new regulatory, operational, and customer‑experience considerations across the payments lifecycle.
For many PSPs, the challenge isn’t just what VoP requires — but where to start?
This practical checklist is designed to help PSPs take their first confident steps towards VoP readiness. View a structured, end‑to‑end view of the key decisions, dependencies, and activities involved in implementing Verification of Payee, from governance and regulatory scope through to customer experience, implementation, and go‑live planning.
- Understand the regulatory obligations and timelines
- Assess your current operational and data readiness
- Define a clear customer and internal operating model
- Plan for implementation, testing, and ongoing compliance
