Registration staff routinely inspect photo IDs and insurance cards, transcribe written data by hand, and reconcile records across patient information systems. But every manual step adds time and risk—from transcription errors to duplicate patient records. Identity Capture, an optional capability that extends the functionality of eCapture Powered by Logical Ink®, helps prevent fraud by quickly storing and directing critical documents your staff can reference at registration.

 

Reduce Errors and Lower Costs

Denied medical claims due to patient misidentification can cost  hospitals up to $1.2 million per year.* Here’s how Identity Capture helps:

  • Cut the time your staff spends retyping ID and insurance information by hand—and the errors that come with it.
  • Capture accurate identity information once, electronically, so duplicate records and mismatched files don’t cost you later.
  • Give your compliance team a patient-level, form-access audit trail they can pull on demand, not paper to dig through.
  • A separately licensable add-on to eCapture, not a new system to roll out, so your existing investment keeps paying off.

 

How It Works

1. Capture
Staff or patients submit a photo ID, insurance card, and selfie in one guided step, in person or from home with PreCapture.

2. Route
Captured images move automatically to the EHR, HIS, or ECM system that needs them— without manual uploading.

3. Reference
Registration staff have ID and selfie on hand at check-in, without leaving the screen to look for it.

4. Log
Every capture is recorded in a patient-level, form-access audit trail your compliance team can produce on demand.