Connectivity got the industry here. Payments intelligence is what sets leaders apart.

Our latest research, based on insights from 300+ payment professionals worldwide, reveals a growing gap between institutions that process payments and those that leverage payment intelligence to drive efficiency, resilience and growth.

As the payments landscape becomes more complex, the ability to answer critical questions in real time has become a competitive advantage.

The survey results suggest that the industry is entering a new phase of payments modernization. 2026 marks a shift in the level of innovation required for banks and financial institutions to stay ahead of the curve – resulting in a widening gap between pioneering financial institutions and the rest of the pack.

What You'll Learn

  • The Payment Pioneers Advantage
  • Regulatory Readiness, ISO 20022 and AI Driving Payments Intelligence
  • Protecting the Payment Before Failure Becomes Costly.  
  • The Rise of Payment Orchestration
  • The X-Factor for Modern Payments

Where dies your bank sit?

 

Key Findings at a Glance

35% - Financial institutions cite compliance and regulation as their biggest cross-border payments challenge.

65% - Identify structured data quality as the biggest barrier to unlocking the full value of ISO 20022.

Payment Pioneers are 8× more likely to report strong compliance automation capabilities.

7× Payment Pioneers report significantly greater agility when integrating new payment solutions.

 

Where Does Your Institution Sit?

The future of payments belongs to organisations that can transform connectivity, compliance and payment data into intelligence.

Discover how leading institutions are closing the Payments Intelligence Gap and creating a competitive advantage.

Download the Report