Vital Yet Neglected: Why It’s Time to Rethink Accounts Receivable

From market swings to data breaches, Accounts Receivable (AR) teams sit at the frontline of business resilience – yet they remain one of the most overlooked functions in finance. From outdated systems and manual processes to growing invoice volumes and long-term underinvestment, the challenges AR professionals face today are mounting.

This thought-provoking discussion, which is moderated by Peter Marcus from Delphi and with panel members including Richard Ransom, Bottomline, Nicholas Brierley , The University of Lancashire and Simon Durrant, EDF Retail, unveils the findings of Bottomline’s new report: “Vital Yet Neglected: The State of AR in UK Business”. Based on in-depth conversations with AR professionals across multiple industries, the report sheds light on the urgent need for change – and the opportunities that await.

This fireside chat explores:

• Why AR has been left out of the finance transformation conversation – and what it’s costing businesses
• How outdated systems create not just inefficiencies, but vulnerabilities
• The human cost of neglect – from rising staff burnout to weakened customer relationships
• What a modern, empowered AR function can truly deliver for the wider business

Expect candid insights, real-world perspectives and an opportunity to share your views.

Whether you're a CFO, an AR leader or simply have an interest in the industry, this is your opportunity to gain a clearer understanding of what outdated AR systems could be costing your business.