Surveying the Impact of COVID-19 on Treasury and Finance - Week 7 Insights

Treasury And Cash Management


Germaine Lang

May 12, 2020

The results from the 7th consecutive week of the Global Crisis Monitor survey are in and indicate some positive shifts in respondent outlook. The survey continues to track the impact of COVID-19 on treasury and finance operations around the world, with over 1000 professionals participating in last week’s round of questions.

“I’ve seen the financial industry experience many significant events that require organizations to adapt to significant changes in a short amount of time,” said Craig Jeffery, Executive Director, Strategic Treasurer. “These events were always followed by a postmortem after the crisis and we often find ourselves wishing we could do more analysis and measurement during the event. When COVID-19 hit, we wanted to do something different and find a way to capture the impact in real-time to help practitioners navigate through the crisis today.”

Highlights from Week 7:

  • Viewpoint on Company Liquidity – for the 3rd consecutive week perceptions on organizational liquidity showed positive movement.
  • The Road to Financial Normalcy – for the first 6 weeks of the survey, participants put the return to financial normalcy out further each instance, hitting a high of 11 months last week. This week we saw the negative trend come to an end as respondents shaved a month off of that timeframe, predicting normalcy 10 months out.
  • Shifting Priorities – 68% of respondents noted that the topic of security, both in payments processes and in training efforts, has moved up in their lists of priorities.

Each week, the Global Crisis Monitor will continue to offer insight into what’s top-of-mind in the treasury and financial industries during the pandemic, and how practitioners are viewing the recovery timeline.

View the full results from the 7th week:

How You Can Help

To be a meaningful resource, the survey needs consistent participation week-to-week from those in the treasury and finance trenches. To add your voice to the results, take the survey here.


Bookmark the link and visit every Thursday for a new question set.Check back here weekly, as continues this series and provides real-time results of the Global Crisis Monitory survey and the impact COVID-19 is having on the industry.

Read the first article in this series, featuring an interview with Craig Jeffery, Executive Director, Strategic Treasurer.

Check out previous results articles here:


For further insights into the payments industry and beyond, subscribe now to and stay up-to-date on the latest trends and topics. You can also check out The Payments Podcast, where experts weigh-in on real-time factors impacting the payments industry.


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Germaine Lang

Germaine Lang is the Managing Editor of SmartPayments with a strong creative and technical writing background across many industries. She also works to engage customers and relate their experiences with vendor products and services, positioning them as innovative thought leaders.
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