Bottomline partnership benefits

Benefits to Banks & Financial Institutions

Benefits to Banks & Financial Institutions


Customer expectations continue to increase and finite Bank resources make it challenging to maintain existing solutions, let alone develop new propositions.  


Leveraging the expertise and capacity of a proven partner allows Banks to extend their product offering at speed while containing costs e.g., Development, Deployment and onboarding costs.


Using either API integrated or white label / overlay solutions, Banks can offer new Payments, Collections and Cash Management products without the heavy lifting of customer onboarding, query resolution and ongoing product maintenance and development.


Customers enjoy a new solution, delivered and maintained by experts that can be integrated within the Bank’s digital channels or stand-alone white-label basis.


By enhancing your proposition, you can both increase your market share and strengthen primacy with your customers helping to prevent attrition to FinTech’s and other competitors.


Our banking channel solutions keep pace with regulatory and technology standards ensuring compliance and protection. 


Payment Connectivity Illustration

Our Partnership Approach

Our Partnership Approach


We work together to understand and solve customer pain points and deliver the optimum solution.


A project and development team is created with clear objectives, milestones, delivery dates and measures of success.


Industry leading and fully bank aligned methodologies through discovery, ideation proof of concept and governance ensure on-time and first-time success.


Full training of your RM’s to successfully position the new services to your customers and a range of support options including fully managed / bank branded.


Our propositions are configurable (across format and delivery mechanisms) with data feeds and reporting, designed to support bank business automation and avoid workarounds and / or manual activity for your existing teams. 


Our industry leading revenue share model is predicated on joint success…

White label

Our White Label Heritage

Our White Label Heritage


Established in 1989, today we operate in 92 countries across 6 continents from our 25 offices.


For around 25 years, Bottomline has partnered with some the world’s largest banks to provide integrated white label solutions. 


As an innovation partner of scale and a fully mature global business, we support 1400 Banks including 15 of the top 25 banks worldwide.   


We are the UK’s leading, trusted provider of Bacs related services with more than 30 years’ experience working with over 10,000 clients & white labelled banks.


We are one of the largest SWIFT practices in the world with over 750 clients in over 20 countries.

Real Time Payments Illustration

Insights and innovation

Insights and innovation


Bottomline is a trusted, active industry participant & Pay.UK Guarantor; we are an  FCA accredited PISP / AISP (616279) and AID with innovation at our core of everything we do.


We are a collaborative and open thought leader for both banks and businesses, offering inclusive and actionable insights on the most important payments, risk and fraud, regulatory and compliance topics. 


Now in its six year, the Bottomline Business Payments Barometer gives a snapshot in time before new ways of working transpire and highlights the trends in the payment industry as described by 800 financial decision-makers. Full of new regulation, payment trends and ways to pay, the report showcases what will matter over the next 12-months and where businesses need to focus more time and resource. Highlighting key issues such as education on new regulatory initiatives, and the impact of fraud during the new remote working environment. Business Payments Barometer


Our SmartPayments hub is a 24-hour-a-day resource that keeps Banks and Businesses up-to-date on the payment trends that matter most, it is designed and provided to help organizations understand and eliminate the complexity surrounding business payments by providing actionable insights and guidance from some of the industry’s best experts. Smartpayments

I and I

Our Team

Our Team


Our team of highly skilled and experienced banking industry experts have a diverse and deep knowledge of corporate transaction banking in addition to domestic and international corporate payments, cash management, client insight, market engagement, card acquiring, technical solution practice and large program delivery. 


Our experts come from a range of major UK, European and US banks, FI’s and Payment Providers including ABN Amro, Barclays, HSBC, Metro Bank, NatWest, PXP, RBS, Token, US Bank / Elavon and Wells Fargo.

Team updated


“A partner is really about finding someone who has the niche experience and specific skills that they can bring to the table to really develop a relationship. It was a very challenging project, but we did really well. It was always about maintaining quality, regardless of size and use case of those different client bases.”

-Tim Tor, NatWest

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video time: 37:30 video title: SIBOS: The Power of FI and Fintech Partnerships to Better Serve Customers

SIBOS: The Power of FI and Fintech Partnerships to Better Serve Customers

A dynamic landscape and the unprecedented pace of change make for an exciting and demanding marketplace, increasing the need for Capacity, Cost, and Competition. James Hodgson and Tim Tor from NatWest talk with Chris Peck of Bottomline and Teresa Connors of Payment Matters about the effectiveness of partnerships and collaborations and the difference it makes in better-serving customers.

Global Payments and Banking Benchmarking Report 

During the summer, we asked you and other banking & financial service executives to participate in a real-time comparison to see how they measured up in their progress toward a payments modernisation strategy. Thanks very much for particpating. Your reward is a uniquely personalised report covering comparisons on cloud usage, real-time payments, ISO 20022 messaging, cross-border payments, fraud defence, treasury management and Open Banking.

OBP Report

How important is the use of Open Banking in your customer propositions over the next 12 months?

It is clear from the fact that 22% have stated that they are fully operational that we are now successfully passing through the early adopter phase and we are moving into more mainstream planning and embedding into the customer journey. It is wonderful to see 31% have open banking on their wish list. However, the 16% who have said they need more information need better support as it isn’t fair to expect the market to educate itself. The uses of 'powered by Open Banking' are very wide with an abundance of use cases available, although many still haven’t been properly explored in the world of real time instructions (PISP) and real time data pulls (AISP)

How confident are you with your company’s digital transformation and payments modernization strategy?

Competition in the short term will surely depend on digital transformation. Yet, nearly a quarter of banks & FIs (25%) are somewhat or highly sceptical of their company’s digital transformation & modernization strategy. This is despite this ranking as the biggest focus for their business at the moment in insight 1. This would indicate that a significant proportion of FIs need better support internally from the top-down to accelerate change and address legacy infrastructure.

Insights 2 Bank channel

Learn More

Industry Insights and Helpful Resources

Open banking in page

CBDCs, Stablecoins & 'Digital Money'

After Reading this document, you will have a clear overview of this topic, be able to leverage this as a high-level source of knowledge and to highlight a number of sources for additional reading and ways to keep up to date with a fast changing area.

Download eBook


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