The challenge

In the current financial climate, organisations need centralised financial crime and fraud alert and case management tools, in order to combat the rise of fraud, money laundering and data theft and to comply with government regulations. However, alert and case management is a laborious, costly and error-prone process and the workload of security, anti-fraud and compliance teams is growing.

Our solution

Bottomline's Enterprise Case Management (ECM) solution provides an enterprise-wide alert and case management system for creating and managing alerts and cases of suspicious activity and filing suspicious activity reports (SARs). Bottomline ECM integrates seamlessly with existing systems, collecting all data relevant for case investigations across multiple systems in heterogeneous environments. The solution includes a preconfigured extendable data model and case management workflow, allowing for rapid deployment and fast return on investment.

Built for your needs

Benefits and features

A centralised view of alerts across systems improves transparency and ability to report and comply with government regulations

Standardise investigation and enable cross channel-investigation by connecting with all appropriate systems and data sources

Rapidly expose fraudulent activity by visually analysing complex relationships on a variety of dimensions

Increase staff productivity with easy-to-use workflows that reduce errors and more effectively manage case loads

Adapt quickly to changes in the bank structure and processes, internal and external threats and regulatory requirements

Capture and monitor data from a multitude of systems with flexible integration and data ingestion tools and standardised / extensible data model

Easily establish priorities, assign caseloads, and meet deadlines with pre-configured alerts and case workflows for specific organisational requirements

Automatically file SARs to regulatory bodies with complete and accurate information and documentation

Automatically calculate financial impact based on information such as financial exposure, anticipated loss and pre-charge of recoveries

Visually map connections between suspect activities and users according to a range of variables with link analysis diagrams

Learn more about the Bottomline's fraud and financial crime management platform.


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