Bottomline Insider Fraud enables organisations to stop fraud before it's committed, by detecting the actions leading up to it, such as changes in work patterns, unusual data viewings, and more. The solution creates full visibility of all user activity provided in real-time, alerting to suspicious activity and stopping fraudsters while they are still planning the crime.
Bottomline Insider Fraud is designed to identify and track suspicious employee (include contractor and call center) activity by monitoring each action a user makes and running those actions against a set of predefined rules. When an employee action or pattern of actions are defined by the rules as potentially fraudulent, an alert is created for compliance officers to review and investigate. These rules can take in a variety of different factors and data points into account. Because the system monitors real-time actions and historical data, it can capture a variety of different fraud schemes while helping to reduce false positives.
As the system monitors employee behaviour, profiles are built for each user. These determine if actions are potentially suspicious or part of their normal job. Profiling can also be used to identify suspicious behaviour, which can be flagged as suspicious activity for a fraud analyst to investigate.