Bottomline eCollect is an easy-to-use Direct Debit management solution, which allows organisations to easily collect Direct Debits on time, every time in full compliance with scheme rules and best practices.
Bottomline eCollect enables users to efficiently manage the entire lifecycle of the Direct Debit collection process—from setup and amendments to cancellations and returns — in a complete solution. eCollect eliminates unnecessary manual processes, reduces administrative overheads, offers better visibility of cash flow, improves customer retention, and can support your IT infrastructure.
Benefits & Features
Reduces risk and fraud when acquiring new customers by validating bank account details and verifying the account owners identity at point of capture
Creates payment schedules: calculates amounts, frequencies, bank holidays, etc., reducing the need for ongoing payment administration
Generates payer correspondence which improves customer service
Ensures compliance with the latest Bacs regulations
Generates reports and comprehensive audit trails of transactions and users’ actions for great visibility
Simplifies maintenance and system operations with set user permissions with multi-level security
Assigns Bacs compliant transaction codes (eg. code 18 for re-presentation) and manages re-presentations
Supports Windows 7 & 8, Server 2008 R2, SQL 2008 & 2012.