Avalon Health Care Group Complete Treasury Management Solution Case Study

Avalon Health Care Group is a diversified healthcare services provider that offers skilled nursing, therapy, senior living/assisted living and other medical services through their owned, operated, or managed facilities. Located in the Western United States, they provide care to patients in Hawaii, California, Washington, Nevada, Utah, and Oregon.

Avalon employs 7,000+ employees who provide care to 6,850+ patients/residents daily. Avalon has numerous real estate holdings to house their patients which adds significant cash complexities and liquidity requirements to their treasury and financial operations. Additionally, their nearly 7K patients and residents are cared for in distinct and numerous channels - directly in their physical facilities, across their 50 business subsidiaries, and amongst their external contractors — which presented substantial payment management and control requirements.

When Avalon began discussions with Bottomline about the TreasuryXpress solution, their frustration with their current TMS provider was at an all-time high. Their incumbent provider simply could not and would not meet their specialized needs.