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Customer Success Story

Callstream Ltd call on PT-X for secure Direct Debit processing


As the UK’s leading call management experts, Callstream Limited provide cloud-based solutions for the insurance, travel and retail industries. Seeking to streamline their Direct Debit processing and to improve efficiency, Callstream selected Bottomline’s PT-X payments platform as the most cost-effective Bacs-approved Direct Debit solution.

Already appreciating the benefits of cloud-based IT solutions, PT-X offered Callstream superior usability and saved them time when processing Direct Debits.

PT-X payments platform offered noticeable benefits such as

  • More efficient Direct Debit processing, underpinning payment checking procedures
  • Fully compliant Bacs-approved payments, complying with the latest security requirements
  • Readily deployable, with easy processing and a clear user interface accessible securely anywhere at any time.

Download the case study to learn how Callstream Limited was able to drive efficiencies in their payment process.

"Once our bills have been generated each month from our billing platform, the Direct Debit process now takes us a few hours, whereas before the process could take up to a day or more."

Nikhil Patel
Management Accountant
Callstream Limited

Cash is the lifeblood of any organisation. Whether you need to pay or collect, there's an easy way to do both with PT-X.

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Secure Payment Processing Made Simple with PT-X

Enabling quick and easy payment submissions, PT-X™ Payments and Business Solutions Suite is a cloud-based Bacs and Faster Payments solution that securely manages payments and Direct Debit collections for both bureau (indirect) and direct submitters.


Bacs-approved Direct Debit Management from PT-X

Part of the PT-X Payments and Business Solutions Suite, PT-X Direct Debit Management ensures your business complete control when processing Direct Debits, with fully Bacs-approved compliant payments software as standard.

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