gb United Kingdom
gb United Kingdom
+ More


+ More

Customer Success Story

Southbank Centre Saves Time and Money with Document Automation


As Europe’s largest arts centre, it is vital that Southbank is equipped for their multiple and differing customer streams. From letting out unit spaces, invoicing artistic creditors and renting out artwork to offices and hospitals; Southbank requires a flexible, transparent and efficient system to manage their accounts receivable communications.

Prior to using PT-X Connect, from an existing Bottomline solution, Southbank felt their current accounting package was lacking the document processing capabilities they needed. Its functionality was paper based and relied on manual printing and mail fulfilment which meant their invoicing was an expensive and time consuming process. Accounts Receivable Assistant, Steven Bishop, and Receivables and Cash Manager, Laura Scott, recalls spending ‘longer than 10 minutes’ to raise and send one invoice.

By choosing to use Bottomline’s PT-X Connect to simplify this process Southbank have been able to:

  • Reduce the invoicing process time by 80%
  • Save two days a month reducing day sales outstanding
  • Improve visibility and control over financial documents

Download this case study to see how, since implementing PT-X Connect, Southbank can now track when their financial documents have been received and opened allowing them to have complete visibility over the process.

With PT-X Connect it’s easy; you know where you are in the process. You’re selecting the document, uploading and sending it - it’s done in 1 to 2 minutes.

Cash is the lifeblood of any organisation. Whether you need to pay or collect, there’s an easy way to do both with PT-X.

Continuing Content


PT-X Connect

PT-X® Connect enables organisations to improve business agility by empowering users to efficiently create and distribute documents. It also supports the agile enterprise in responding effectively to business change.

Want to discover more about this or other Bottomline solutions? Let's talk

Related Products

PT-X Collections

Contact Us:

For Customer Support and Services click here.