Banks need to continue to be more customer-centric and less bank-or product-centric. This requires that they think more like e-commerce companies than traditional banks, and that means really understanding what their customers want and need and why.
At the cornerstone of this issue is the online account opening process. Read this article and learn 4 keys to success, whether a bank is just starting out or re-evaluating an existing online account opening experience.
On-Demand WebinarOpen Banking for Corporate Business Payments
Open Banking is here and will impact how you and your business makes payments. Find out what Open Banking means for your business payments by watching our on-demand webinar Open Banking for Corporates.
White PaperBusiness Banking: a Digital Blueprint for Driving Growth
Raised on technology, these younger customers are demanding a rich digital experience – and they’re not hesitating to find it elsewhere if they can’t get it from their bank.
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