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White Paper

Direct Debit Management

This eBook outlines the steps organisations need to put in place to follow effective Direct Debit (DD) Management - Know Your Customer, DD lifecycle management and staff compliance awareness - to maximise the value of DD collections.

Effective cash collection is one of the most essential aspects of good business practice. A seamless model for managing the end to end invoice and collection process is key to:

  • Maintaining cash flow
  • Building good customer relationships
  • Avoiding unnecessary errors
  • Minimising administrative overhead

Today, organisations have a diverse range of cash collection alternatives; customers can pay via:

  • Cheque
  • 3-day Bacs
  • Faster Payments
  • Direct Debit (DD)
  • Mobile payments such as PayM

With 3.4 billion payments via DD in 2013 and a predicted growth to 4.2 billion by 2022* the value of the DD model is clear to businesses and customers alike.


Cash is the lifeblood of any organisation. Whether you need to pay or collect, there's an easy way to do both with PT-X.

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PT-X Cash Collection Services

Cash is the lifeblood of any organisation and businesses of all sizes rely on generating positive cashflow. Almost all companies face late payments challenges and it is estimated that small businesses alone are owed more than £250 billion in late payments (Zurich Insurance Group).

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PT-X Connect Overview

This cloud based, collaborative platform enables greater control and proactive management of your outbound financial documents, delivering superior real time data and insight for decision making around cash flow health.

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