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White Paper

Driving Customer Growth: 5 Myths of Online Account Opening

Today’s customers prefer to open bank accounts online – fully 70 percent of consumers who are likely to open a checking account prefer to submit a digital application, according to Digital Banking Report¹. But banks continue to encounter barriers to providing the smooth, Amazon-type experience that consumers have come to expect. This creates an expectations gap, where banks strive to meet consumers’ needs, but all too often fall short.

Download this white paper to learn the 5 myths of online account opening and how to give consumers what they want while cutting costs and increasing revenue.

¹ Digital Banking Report. Jim Marous. Digital Account Opening, August 2015.

By 2020, 35% of the market will be in play due to digital disruption created by demographic shifts, cloud, mobile and big data. Will your user experience win market share ?

Continuing Content

White Paper

Digital Banking – How to Win in a Digitally Competitive World

62% of SMB’s now say they use a payments solution from a non-bank. The best strategy for winning in the digitally competitive financial industry is to focus on the needs and expectations of your business customers.


Digital Banking & Payments Platform

Digital Banking 3.0 is Bottomline’s strategic solutions suite that addresses these challenges by empowering you to deliver an intuitive and engaging customer experience that harnesses the power of innovation.

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