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Resources

Digital banking and payments

Create and manage your digital brand through customer experience management and integration tools that are embedded with a market-proven payments and cash management solution.

Anchor: Overview

The Challenge

Regulatory restrictions have fundamentally changed the traditional banking model, resulting in reduced fee income, constraints driven by risk aversion, and higher costs. At the same time, customers expect business banking to deliver the fast, easy online experience they’ve become accustomed to in their personal lives. Analysts estimate that by 2020, full-service banks could collectively lose around 35 percent of their market share due to digital disruption created by the combination of demographic shifts, cloud, mobile and big data. This inflection point and impending shift make driving organic growth through traditional business practices an unsustainable strategy.

Our Solution

Our digital banking and payments solution transforms the digital experience through an innovative user interaction model combined with self-service tools that let you define and tailor the customer experience for different types of customers. Market-proven payments and cash management capabilities are complemented by a robust set of business financial management, customer acquisition and risk management tools designed to enable faster innovation and profitable growth. The platform is also designed to be extensible, which means banks will be able to continue to expand the value proposition they provide to customers with either proprietary or third party solutions.

Anchor: Resources

Customer Success Story

Radius Bank (formerly First Trade Union Bank)

Customer Success Story

Randolph-Brooks Federal Credit Union (RBFCU)

Customer Success Story

Vibe Credit Union

Anchor: Benefits

Benefits

  • Dramatically improve the competitiveness of your digital channel for payments and cash management.
  • Create and manage your digital brand and segmentation.
  • Offer a more consistent user experience across multiple solutions.
  • Improve time to market and innovation economics.
customer experience
Anchor: Functionality
Functionality

Functionality

  • Digital banking and payments capabilities that include a modern user interaction model and workflows.
  • Tailored SMB solutions for both payments and business financial management.
  • Highly competitive payments and liquidity management capabilities for larger corporate and global companies.
  • Bank configuration and self-service tools that enable you to tailor your digital channel based on segmentation and/or user personalisation.