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Fraud, Friction and the Future of Digital Account Opening Webinar

November 16, 2016 - November 16, 2016 | Webinar begins at 2:00 PM EST - 3:00 PM EST

Financial institutions are embracing digital account-opening to meet increasing demands for a better onboarding experience. Yet a high percentage of new accounts are still opened in bank branches, primarily because the industry continues to fall short of a truly digital process end-to-end. Friction often results from steps in the process designed to mitigate risk concerns. Unfortunately, many institutions mistakenly believe that these steps are necessary to protect themselves from fraud. John Tabeart, Senior Director, Customer Acquisition & Growth at Bottomline Technologies and Johnny Ayres, SVP & Co-Founder, Socure Digital Identity Verification while they discuss multiple perspectives on the issue.

Join this webinar to learn:

  • Common tradeoffs between customer experience and risk management
  • New ways to overcome risk-related causes of friction and abandonment
  • What to expect next in digital account-opening

Register Now

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