Customer Support Search
Back
Customer Support
Phone +1 (800) 472 1321
Search
Customer Support

Did you know?

Less than 50% of organizations have an official fraud and controls framework leaving them more susceptible to fraud.

 Source: 2020 Treasury Fraud and Controls Survey Report

Secure Payments

Real-time payment protection to stop fraud before it happens

Continuous risk assessment and channel support for Card, Check, ACH, Wire, SWIFT, alternative payments schemes and emerging payment channels

 Pre-integrated with Bottomline’s Digital Banking IQ platform, including payments and cash management.

Uses artificial intelligence and rules-based detection to reduce fraud risk, decrease false positives, and highlight the most important alerts

Prevent high-risk transactions to protect your business and customers

Detect suspicious activity in real time before financial transactions occur

 

DBIQ CFRM product secure payments screenshot
DBIQ CFRM product ESM screenshot

Enterprise Case Management

Investigate alerts and evaluate transactions, all in one place

Speeds investigative activity through search and replay capabilities

Serves up pertinent details in an easily digestible manner via color-coded charts and graphs prompting immediate user action.

 ​​​​​​

Internal Employee Fraud

Quickly detect suspicious activity through real-time behavioral monitoring of all user types

Shift from transaction tracking to human behavior monitoring stopping insider abuse and internal fraud

Utilize artificial intelligence and rules-based detection to create deep layers of security

Act on suspicious behavior as it occurs, rather than reacting after crimes and fraud have been perpetrated

Precisely identify, investigate and document suspicious behavior with session replay

DBIQ CFRM product UBA screenshot

The typical organization loses 5% of revenues to fraud every year

Fraud detection tools need to continually innovate. Find out how technology can cut through the complexities of fraud detection.

The Impact of Machine Learning on Fraud Detection

VIEW THE White paper

Explore the Digital Banking IQ platform

From actionable insights to faster onboarding, the Digital Banking IQ platform is the leading intelligent engagement solution for banking and payments.

Engagement Optimizer Payments and Cash Management Customer Engagement
Engagement Optimizer

Engagement Optimizer for Digital Banking IQ

digital-banking-iq.png

Built-in intelligence about your most valuable customers at your fingertips, in real-time.

Learn More
Insights

Payments and Cash Management

Digital Banking IQ for Payments and Cash Management

digital-banking-iq.png

Unify your commercial customer experience and strengthen payments and cash management services via a platform featuring rich UI and UX capabilities, machine learning and artificial intelligence.

Learn More
Payments

Customer Engagement

Digital Banking IQ for Customer Engagement

digital-banking-iq.png

Drive new accounts and deposits via a comprehensive suite of digital customer engagement solutions purpose-built within a secure, intelligent customer growth and acquisition platform.

Learn More
Engage

Learn how a global bank fights fraud through our secure payments platform


Digital Banking IQ provides a scalable anti-fraud solution for a leading bank, identifying security threats before they happen. Find out how with customer success story "Award-winning Global Bank Combats Financial Fraud with Secure Payments Platform".

view customer success story

GET IN TOUCH

Want to learn more about Bottomline's digital banking solutions?

Call us.

Our solution experts are here to help.

+1 (800) 472 1321

Chat with us.

Chat with one of our solution experts. We'll recommend the right
product to fit your needs.

Accelerate
your digital transformation.

Tell us a bit about you and your business and we’ll get back to you with all the information you need.

footer curve