Becoming your customers' favorite bank means personalizing and simplifying experiences across all channels.
So, you're aware of the critical role you play in helping customers navigate financial challenges, but is your engagement strategy keeping up? Delivering on the promise of frictionless experiences is a tough nut to crack. Bottomline enables banks and credit unions to fulfill that promise and engage intelligently throughout the customer journey, from discovery and onboarding to relationship development and growth.
How Bottomline can help your financial institution
Grow Deposits
Drive conversions and deposits with seamless digital account opening and onboarding experiences.
Deepen Client Knowledge
Harness the full potential of your relationship data with AI and Machine Learning.
Enhance Enagagement
Deliver a unified digital experience and provide timely, consultative guidance when your customers need it most.
Build Loyalty and Trust
Protect your customer relationships by meeting and exceeding expectations.
75% of banks are making investments in customer centric engagement models, yet only 17% feel they are very prepared
Source: PwC, "Retail Banking 2020: Evolution or Revolution," 2020
Explore the solution
Bottomline Digital Banking IQ for Retail Banking
video time: 03:40video title: Digital Banking Solution Simulator
Capabilities include:
Retail Account Opening and Onboarding
Identity Verification
Funding Validation
Relationship Management
Insights and Analytics
Digital banking access and enablement for retail businesses
Reduce friction throughout account opening, onboarding, and relationship growth. Start every relationship on the right foot and build loyalty with proactivity.
Part of a comprehensive suite of digital banking solutions designed to acquire, deepen, and grow relationships. Extend and leverage the benefits of intelligent, cloud-based, pre-integrated solutions to and from other business lines.
One integrated solution with industry-leading identity and funding authentication partners that keep your applicants and current customer free from fraud.
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Explore Bottomline's Digital Banking IQ Solutions for Retail Banking
