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MICR Toner Replacements
Bottomline is committed to providing the best solution possible for the production of MICR-encoded documents. In fact, we guarantee that the MICR toner cartridge you purchase from Bottomline, when used in compliance with configuration guidelines provided by Bottomline, will exceed the level of quality requirements for machine-readable documents.
To discuss your toner cartridge replacement needs, please contact a Bottomline Hardware and Supplies Representative directly at 1.800.490.2128.
MICR Quality Assurance Program and Total Solution Guarantee.
The laser printing of checks and MICR (magnetic ink character recognition) documents require the integration of twenty-six variables. These variables are related to precise characteristics contained in special paper, toner and printers. All these components must work together for each different printer. The MICR code has a unique quality in that if just one of these twenty-six variables is not done to standard, the MICR document (check) will be misread by the banks' large MICR reader/sorter machines and will be rejected.
We guarantee that any MICR toner cartridge or paper you purchase from Bottomline, when used in compliance with configuration guidelines provided by Bottomline, will produce the document quality required for machine-readable documents. In the event that you experience problems with your MICR documents being rejected by your financial institution, Bottomline Technologies will work closely as an intermediary between you and your financial institution. If we are unable to resolve the issue, we will replace or repair any items purchased from Bottomline Technologies that are shown to be responsible for the check rejection problem.
If you use our supplies, and there is ever a fee charged by the bank for rejected documents, Bottomline Technologies will reimburse you as part of our Total Solution Guarantee. This Guarantee is only applicable if software, fonts, toner, paper and software maintenance are purchased directly from Bottomline Technologies.