All Change: Dealing with Consolidation in the TMS Market
Volatility leads to uncertainty. There’s no way for customers to know what will happen if their TMS provider is acquired. In some cases, business continues as usual – at least for a certain period of time. In other cases, service levels may drop, product updates may be delayed and certain offerings may be merged with others, or perhaps sunsetted. Even positive changes may come with a higher price tag.
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