Bottomline – 2021 Top Three User Experience and Innovation Trends in Payments

The events of 2020 brought new challenges to businesses of all sizes resulting in the rapid advancement of technologies to keep up with ever-evolving business demands. As we enter the new year, Bottomline’s Brian McLaughlin, Global Chief Experience Officer, provides insight into the top User Experience and Innovation trends. From data experiences to advanced personalization, what should you expect to see in 2021?