June 13, 2023


Changing Payment Preferences and Rising Fraud Create a Tough Operating Environment for Finance Leaders

Bottomline revealed today that finance leaders in Great Britain and the United States are facing a tough operating environment, with over 80% of businesses (82% in GB and 88% in the US) forced to accept new payment methods in the last 12 months. Financial decision-makers are also continuing to tackle a rise in fraudulent activity, as 39% of GB and 35% of US businesses experienced payments fraud over the last year.

These findings stem from Bottomline’s eighth annual Business Payments Barometer research, which interviewed 1,600 financial decision-makers in the US and GB, across a range of business sizes and industries.

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