Maximize the efficiency of your banking teams and personalize every customer interaction.
Dive into this ebook to get a brief history of CRM systems, how leading banks use them, and explore the root causes behind adoption and implementation difficulties.
Without real-time access to valuable data across lines of business, financial institutions will miss valuable opportunities to build long-term loyalty with current and new customers. Enabling your banking teams with intelligent systems of engagement that combine data from across the organization and deliver actionable insights and analytics is increasing becoming a requirement for digital-first banks.
Growing product portfolios and a new wave of competitors seeking to unbundle traditional banking relationships have put the pressure on FIs slower to adopt digital technology. Adapting quickly and delivering guidance and support when clients need it most is how the leading FIs of the next decade will champion their growth.
Transforms the Client Experience with Bottomline Insights and Relationship Management
The COVID-19 pandemic has brought a step-change increase in digital utilization in banking. Customer expectations are accelerating faster than ever. In this webinar, Bottomline and Celent focus on how to strategically meet and surpass these evolving expectations.
Digital Banking IQ Insights for Commercial Banking fundamentally transforms how you leverage your commercial client data and drives relationship growth with actionable insights, recommendations, and data visualization at every stage of the client life-cycle.
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