Online Account Opening and Onboarding
Streamline your digital account opening and onboarding experience and accelerate your digital transformation.
The “digital branch” is essential to account opening and the sale of financial products.
Javelin strategy and research recently completed a comprehensive analysis of five stages of account opening in financial services.
Their findings illustrate that the industry struggles to provide the ideal online account opening experience; depending on an end-to-end application process that is concluded in one session, within one channel.
Mobile account opening is particularly flawed, with only 1 out of 8 successful mobile checking account applicants enjoying a start-to-finish process on smartphones and tablets.
Bottomline is pleased to bring you the complete Javelin report, which includes recommendations to help you improve digital online account origination and increase digital sales. This Javelin report maps out how to:
Reduce the friction that causes digital account opening abandonment
Onboard applicants in a manner that promotes digital engagement
Turn more digital window shoppers into buyers
One of the biggest myths in digital account-opening is that digital sales will automatically result. However, financial institutions can have varying success - independent of asset size - based on the strategies they use in their account-opening process.
Our payment experts are here to help.+1 (800) 472 1321
Chat with one of our payment experts. We'll recommend the right solution for you.
Tell us a bit about you and your business and we’ll get back to you with all the information you need.