While providing personalized, timely guidance is a clear priority for financial institutions of all sizes, nearly 75% of these same FIs lack confidence in their ability to achieve these engagement goals according to a recent report on relationship management in banking.

Ensuring your teams have the tools they need to meet and exceed growing customer expectations is more important than ever.

In this video, we showcase how Banking Customer Relationship Management (CRM) can help you manage complex relationships across lines of business and maximize digital account opening performance.

In the next year...

40% of FIs will invest in AI and machine learning

30% of FIs will deploy a purpose-built for banking CRM

Source: Bottomline 2020, The Rise of Intelligent CRM in Banking 2020

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