Move away from paper forms and capture signatures, photos and discrete patient data on almost any device while still being compliant.
One of the biggest changes in healthcare is that patients are becoming consumers. Because patients can now more easily shop for healthcare, hospitals must respond by becoming more competitive not just in pricing and quality of care, but also in customer service. As a result, a positive patient experience is increasingly viewed as a differentiator.
For more than 75 years, West Georgia Health has been dedicated to providing exceptional healthcare. In support of this goal, the hospital sought to improve the patient registration process by examining its manual, paper-based process and determining where it could gain efficiencies.
Stacks of forms to fill out, dozens of places to sign, photo ID and insurance cards to provide, and endless delays as you wait to be seen by a doctor. The patient experience matters and technology can help in creating a better experience – beginning right at registration.
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