Customer Success Story

Madison Memorial Improves HCAHPS Scores with Electronic Data Capture


Madison Memorial Hospital

Are your patients and staff members frustrated with your current admissions process? Are you struggling to:

      • Enhance patient satisfaction?
      • Simplify admission processes - for both patients and staff?
      • Reduce paper?

Learn how one hospital removed manual, time-consuming processes and drastically improved their HCAHPS score by more than 30%!

Your organization can be more efficient and increase HCAHPS scores. Read the story of how Madison Memorial Hospital partnered with Bottomline Technologies to do just that.

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Continuing Content


Top 6 Reasons Your Hospital Needs iPads for Patient Registration

Patients universally agree that filling out registration forms is an obnoxious task and hospital registration staff aren’t big fans of forms either. These error-prone, paper-heavy and labor-intensive processes are certainly not in alignment with the fast-paced, technologically driven times we live in today.


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