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Customer Success Story

Regional U.S. Bank Poised to Win Primary Customer Relationships with Digital Banking Transformation

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This Regional U.S. Bank is a commercially oriented community bank and the largest independent bank in its extensive county.

As a community bank it has a deep understanding of the local business landscape and although it was successful on the commercial lending side, it struggled to compete for operating accounts and associated deposits with national banks that may have a broader array of offerings.

Find out how the Regional U.S. Bank implemented a solution that will enable the bank to broaden its breadth of engagement with customers, deliver a seamless experience and strengthen its relationships.


“Bottomline’s Digital Banking IQTM offered a feature set and user experience that was clearly superior to the competition. The bank is now poised to win the treasury management fee income and core deposits of larger commercial clients while continuing to service our current base.” 

– Regional U.S. Bank, CIO

By 2020, 35% of the market will be in play due to digital disruption created by demographic shifts, cloud, mobile and big data. Will your user experience win market share?

Continuing Content

White Paper

Digital Banking – How to Win in a Digitally Competitive World

An industry that has historically been dominated by banks is now littered with emerging technology companies offering innovative financial products to solve specific business problems – and they are starting to win. To survive, banks need to radically shift their growth strategies to digital, and provide an experience that businesses need and now expect.


Cyber Fraud & Risk Management – Secure Payments for Digital Banking

CFRM Secure Payments for Digital Banking locks out payment fraud while maintaining a positive customer experience by factoring in the risk context for any payment account or transaction. It protects with continuous risk assessment of all customer interaction channels, while providing advanced analytics of user behavior and transaction flows, through advanced machine learning.

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