New innovations and technologies are everywhere and quickly become an integral part of how we work and live. The lines between consumer experiences and our expectations for business transactions are blurring, if not disappearing altogether. Consumer experiences driven by artificial intelligence (AI), machine learning (ML), voice recognition, digital identity, automated payments, and faster payments increasingly drive the innovation agenda for business partners.
An ever-changing global regulatory landscape only adds more change, and it shows no signs of slowing down as we head into 2020. The threat of fraud, regulatory compliance challenges, and the rise of challenger banks and brands make navigating this landscape difficult, even for the most established banks and corporations.
To gather insights on these topics and more, Bottomline spoke with some of the most influential thought leaders in the industry to gain their perspectives as they weigh in on what to expect as we enter the new decade.
"The consumerization of B2B payments means customers are going to dictate what the future is." - Alan Koenigsberg, Visa Business Solutions
eBookThe Future of Business Payments
Bottomline gathered insights from eight prominent industry thought leaders to share their viewpoints on the obstacles and opportunities facing the digital transformation of B2B payments.
InfographicPriorities in Payments: Insights from the 2019 B2B Payments Survey
There are major shifts happening in the B2B payments technology space, and priorities are shifting as well. We surveyed more than 300 banks and corporates to find out where they stand, and what they expect to see in the future of business payments.
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