Savvy digital banking strategy executives rely on credible ROI measurement to show a steady improvement in contribution and obtain continued investment. However, in order to accurately show the impact of a new technology, one must identify and measure a number of meaningful metrics from the start.
In this eBook, discover what three expert customers of Bottomline at large national banks had to say on what they are tracking within their digital channels and how they are using these metrics to further optimize performance.
“We discovered that we need to make some adjustments to our risk management parameters because we were seeing too many auto-declines. Opening that up a bit more means we are able to let more applicants in.”
DatasheetIntelligent Authentication for Account Opening
Bottomline’s Intelligent Authentication for Account Opening solution empowers financial institutions with the most comprehensive suite of identity verification solutions in the market.
DatasheetBottomline Mobile Photo Data Capture
Data collection via a mobile device has historically been challenging—entering lengthy fields on a small screen is a cumbersome process that invariably leads to dissatisfaction. Many times, the customer will attempt to switch to another method, or worse, simply abandon the application altogether.
For Customer Support and Services click here.