Customer experience in commercial cash management is all the rage. According to a recent study from Aite Research Group, 72% of the top 50 banks in the U.S. are planning to invest in 2016 to improve the online customer experience.
To remain competitive in this day and age, banks have no choice but to offer a quality digital experience to their customers. It’s either that or fade into irrelevance.
Don’t be overwhelmed—it isn’t as complicated as it seems!
Read this article to learn 7 design principles to keep in mind that will guarantee you deliver a killer digital experience.
eBookThe Future of Account Opening & Banking Technology Trends for 2018
70% of customer prefer opening new accounts digitally, yet 60% of new accounts still involve a visit to a branch. Why? Because most banks are lagging behind their costumers when it comes to technology adoption.
White PaperDigital Banking – How to Win in a Digitally Competitive World
An industry that has historically been dominated by banks is now littered with emerging technology companies offering innovative financial products to solve specific business problems – and they are starting to win. To survive, banks need to radically shift their growth strategies to digital, and provide an experience that businesses need and now expect.
For Customer Support and Services click here.