Customer experience in commercial cash management is all the rage. According to a recent study from Aite Research Group, 72% of the top 50 banks in the U.S. are planning to invest in 2016 to improve the online customer experience.
To remain competitive in this day and age, banks have no choice but to offer a quality digital experience to their customers. It’s either that or fade into irrelevance.
Don’t be overwhelmed—it isn’t as complicated as it seems!
Read this article to learn 7 design principles to keep in mind that will guarantee you deliver a killer digital experience.