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Citizens Bank Achieves End-to-End Accounts Payable Automation with Electronic Payment Network

Citizens Bank helps its customers reach their potential by listening to them and understanding their needs in order to offer tailored advice, ideas and solutions.

By adopting the Paymode-X solution, Citizens' commercial customers experience benefits across multiple areas of functionality:

  • Treasury – optimizes working capital, increases visibility and forecast accuracy
  • Accounts Payable – improves efficiency and mitigates risk of error and fraud
  • IT – supports electronic payments with minimal resource requirements
  • Purchasing – effectively manages spend and faster payment terms

Find out how adopting Bottomline Technologies’ cloud-based payment network helped Citizens Bank automate 85% of their AP spend.

“Vendors find the biggest benefit is the ability to track payments throughout the process. Many of these Vendors watch their dollars closely and need to know where their money is at all times. Receiving payments through Paymode-X provides that visibility and gives Vendors peace of mind.”

- Kristie Dannenfelser, Purchase-to-Pay Operations Manager

Citizens Bank Achieves End-to-End Accounts Payable Automation with Electronic Payment Network

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Paying suppliers via paper check is costly and inefficient. The average paper check transaction costs an accounts payable (AP) department $7.15, according to Aberdeen Group, compared to $4.72 for a payment made via the Automated Clearing House (ACH) Network and $3.96 for a payment made using a purchasing card (p-card).

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