Customer Success StoryFirst Command Bank Sees 35% Growth with Online Account Opening
After experiencing an increase in new clients, First Command Bank needed to find a way to make the process of opening accounts easier for financial advisors, since they often assist clients in setting up deposit accounts. Their current process was manual and involved customers filling out forms and then advisors faxing or emailing the completed forms to the bank. While this worked, it was a cumbersome, lengthy process and the redundancies sometimes resulted in errors.
eBookThe Future of Account Opening & Banking Technology Trends for 2018
70% of customer prefer opening new accounts digitally, yet 60% of new accounts still involve a visit to a branch. Why? Because most banks are lagging behind their costumers when it comes to technology adoption.
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