A new generation of small and midsized business customers has turned the banking industry on its ear. Raised on technology, these younger customers are demanding a rich digital experience – and they’re not hesitating to find it elsewhere if they can’t get it from their bank.
62% of small and midsize companies use payment or cash management services from a non-bank provider. - Aite Group, Monetizing the Small-Business Opportunity, 2014
Research ReportHow Millennial Decision-Makers Are Changing Relationships Between Businesses and Banks
Read this National Study research report to learn more about the new generation of business banking decision-makers and thorough findings to dilemmas.
eBookThe Future of Account Opening & Banking Technology Trends for 2018
70% of customer prefer opening new accounts digitally, yet 60% of new accounts still involve a visit to a branch. Why? Because most banks are lagging behind their costumers when it comes to technology adoption.
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