Business Banking: a Digital Blueprint for Driving Growth

A new generation of small and midsized business customers has turned the banking industry on its ear. Raised on technology, these younger customers are demanding a rich digital experience – and they’re not hesitating to find it elsewhere if they can’t get it from their bank.

62% of small and midsize companies use payment or cash management services from a non-bank provider. - Aite Group, Monetizing the Small-Business Opportunity, 2014