Market-leading digital banking and payments platform to engage intelligently with customers, and acquire, deepen and grow profitable relationships.
Winning the Battle for Small-Business Customers, commissioned by Bottomline Technologies and produced by Aite Group, explores the growing presence of technology players in the small business banking space. It identifies the products and services small businesses are most likely to pay nonbank partners for and offers recommendations to financial institutions seeking greater success with this important customer segment.
Key takeaways from the study include the following:
Give Consumers What They Want: Easy Online Account Opening. Consumers who can buy anything with one swipe of their finger are demanding more responsive digital experiences from their financial institutions, including easy-to-use online account opening.
Banks need to educate their business customers about digital tools that can help them run the financial end of their business in a way that highlights the efficiency, cost-effectiveness, convenience and security essential to their growth. This eBook highlights 6 essential digital service offerings that all banks should adopt to preserve and grow small business customer relationships.
Our payment experts are here to help.+1 (800) 472 1321
Chat with one of our payment experts. We'll recommend the right solution for you.
Tell us a bit about you and your business and we’ll get back to you with all the information you need.