Customers expect commercial banking channels to deliver the fast, easy online experience they have grown accustomed to in their personal lives. Analysts estimate that by 2020, 35 percent of the market will be in play due to digital disruption created by the combination of demographic shifts, cloud, mobile and big data. This inflection point and impending shift make improving the customer experience and increasing innovation a strategic imperative.
Bottomline’s Digital Banking and Payments platform combines market-proven payments and cash management with customer experience and engagement capabilities that banks can use to manage their own branding, segmentation, and integration with related applications.
Market-leading payments and cash management
Customer experience and innovation
Trust and security