Banking, payments and all that’s designed to protect them, are constantly evolving. 

Change is evident. It drives invention and innovation.  Most recently, financial institutions and businesses everywhere found themselves quickly adapting to the necessity of contactless payments, processes and transactions to maintain business continuity.

This collection of insights looks at what we’ve learned and where we’re going.

Let this collection of thought leadership discussions inspire you as you navigate your own journey on the promising horizon of banking and payments.

Conversation topics include:

Digital transformation

Cross-border payments

Insider fraud

Banking relationship management

Real-time payments

Business continuity


Meet the experts

Alan Koenigsberg

Alan Koenigsberg, Global Head of Payments Flows, Visa

Alan Koenigsberg explores the cross-border payments space. Expected to grow into a $10 trillion opportunity, businesses are turning to fintechs for assistance in managing these complex payments.

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Carl Slabicki

Carl Slabicki, Executive Manager, Strategic Payment Solutions, BNY Mellon

Carl Slabicki takes a look at recent innovations in payments and how forces like consumer expectations of faster payments will continue to play a bigger role in the competitive banking and payments spaces.

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Christina Segal-Knowles

Christina Segal-Knowles, Executive Director, Financial Market Infrastructure, Bank of England

Christina Segal-Knowles tackles the topic of how regulators are playing close attention to the growth in digital payments and their overall impact on the payments chain.

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Brad Garfield

Brad Garfield, Head of Commercial Card, Bank of America

Brad Garfield discusses how the benefits of payables automation have been embraced by practitioners for years, but the mass migration to contactless payments has caught the attention of executives.

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Neil McHugh

Neil McHugh, SVP, Head of Commercial Operating Products, TD Bank

The TD Bank 2020 Treasury Perspectives survey indicated that only 15% of organisations were adequately prepared for long-term business disruption. Neil McHugh examines the necessity of having a well-rounded business continuity plan.

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Amber Burridge

Amber Burridge, Head of Fraud Intelligence, CIFAS

Amber Burridge raises the alarm on the rapidly growing threat of insider fraud and the perception among fraudsters and employees that working from home means no one is watching.

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Leo Lipis

Leo Lipis, CEO, Lipis Advisors

While many businesses increased adoption of touchless electronic payments, Leo Lipis delves into why ACH is still preferred over real time payment systems.

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Marc Salinas

Marc Salinas, VP of Solutions Consulting, Bottomline / Banking Relationship Management

Marc Salinas makes the case for enhancing banking relationships by using existing customer data using advanced analytics and artificial intelligence.

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Download a PDF version of the journey and share the conversation.


Trends in User Experience and Innovation in Payments for 2021

The events of 2020 challenged businesses in new ways. The world is quickly becoming a more advanced digital landscape. In this Payments Podcast episode explore how technology advancements are pushing innovation in user experience. Learn how these trends are helping businesses meet and exceed demand on the experience front in 2021 and beyond.

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video time: 15:06 video title: Predictions in User Experience and Innovation in Payments for 2021
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2021 Treasury Fraud and Controls Survey report

In 2021, the fraud threat continues as businesses flex in the face of the year’s challenges and as financial criminals syndicate more sophisticated crime tactics in response.

Read the report

Payment Trends for 2021

The Payments Podcast looks at trends on the horizon and accelerated adoption of many trends.  This conversation looks at Brexit, consumer trends, ISO 20022 and new innovations.

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video time: 17:53 video title: Payment trend predictions for 2021

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